Politique de remboursement

Last updated: May 12, 2026

Cette politique explique comment les remboursements de Ben's Toolbox for macOS sont traites.

Refund requests

If the software cannot be activated, a technical issue prevents use, or a purchase was made twice by mistake, please contact us within 14 days after purchase.

Digital content

Ben's Toolbox is digital software. Where immediate access or activation is provided, statutory withdrawal rights may be limited depending on your country. Mandatory consumer rights remain unaffected.

Handled by Paddle

Payments and refunds are processed by Paddle as Merchant of Record. Paddle may request additional order information before a refund can be completed.

Non-refundable cases

Refunds may be declined if the license has demonstrably been used and there is no technical or statutory refund reason.

Contact

Questions about this policy can be sent through the contact page: https://www.bens-toolbox.com/en/contact-en/